ganda Platform Privacy Notice
This page describes what we collect when you use ganda and how we keep that data protected. We at ganda take your privacy seriously and handle your personal information with care, whether you access our platform on Android, iOS, or desktop.
When you register a ganda account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer, or request a withdrawal, we collect information needed to process your request and comply with local regulations. We do not sell your data to third parties, and we encrypt sensitive information like passwords and payment details.
Our privacy practices apply to all ganda users across supported jurisdictions, including users in Jakarta, Surabaya, Bandung, Medan, and other regions. If you have questions about how we handle your data, contact our support team.
What Data We Collect on ganda
We collect information in several categories. First, account registration data: when you sign up for ganda, we ask for your email address, phone number, full name, date of birth, and country of residence. This information is mandatory to create your account and verify your identity.
Second, identity verification documents: to comply with local regulations and prevent fraud, we request a photo of your government-issued ID and proof of address. You upload these via your ganda mobile app or browser. We store these documents securely and use them only for verification purposes.
Third, payment information: when you deposit or withdraw on ganda, we record the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank), the amount, and the date. We do not store full credit card numbers or bank account details on our servers—payment processors handle that information directly.
Fourth, gameplay data: we track your game selections, results, wins, and losses on ganda. This helps us generate your account history, settlement reports, and support your withdrawal requests. We also track which games you play—football matches on Liga 1 and Piala AFF, live-dealer tables like blackjack and roulette, slots such as Aviator and Sweet Bonanza, or esports markets like Mobile Legends and Free Fire.
How We Use Your Data on ganda
We use your data to operate ganda. Your email and phone number allow us to send you account notifications, withdrawal confirmations, and support responses. Your identity documents confirm you meet age and residency requirements for our platform. Your payment records ensure deposits and withdrawals process correctly.
We use gameplay data to generate your account history and settlement reports, which you can access anytime in your ganda account menu. These records show your selections, results, and balance changes, supporting transparency and dispute resolution.
We do not use your data for marketing or advertising without your consent. If you receive marketing emails from ganda, you can unsubscribe by clicking the link at the bottom of the email. We respect your preference to opt out.
Third-Party Processors and Data Sharing on ganda
We work with payment processors to handle deposits and withdrawals on ganda. When you deposit via mobile banking, local payment, online payment, or your bank, those payment networks process your transaction. We share only the information necessary for them to complete your request—your account details and transaction amount.
We may share your data with law enforcement or regulatory authorities if required by law. For example, if we receive a court order or a request from a financial regulator, we comply with that legal requirement.
Our ganda servers may sit outside your jurisdiction. Your data may be stored in data centres in different countries, all of which maintain security standards comparable to those we use on ganda.
Your Rights and Our Commitments on ganda
You have the right to access, update, or delete your personal data on ganda. Log into your account, navigate to Settings, and you can review your profile information. If you want to update your email, phone number, or residential address, you can do so directly. If you want to delete your account entirely, contact our support team and we will close your account and remove your personal data within a standard review window.
We encrypt your password using industry-standard encryption, so we cannot see it even if someone accessed our servers. If you forget your ganda password, use the "Forgot Password" option on the login screen to reset it via your email address.
- Encryption
- We encrypt sensitive data like passwords and payment information using standard protocols so that only authorized ganda systems can read it.
- Data retention
- We keep your ganda account data as long as your account is active. After account closure, we retain data only as long as required by law.
- Push notifications
- We send notifications to your ganda mobile app about account activity, game results, and withdrawals. You control which notifications you receive in your ganda Settings.
- Cookies
- Our ganda website uses cookies to remember your login session and preferences. You can disable cookies in your browser settings, though this may affect your experience.
Cookies and Tracking on ganda
Our ganda platform uses cookies to enhance your experience. Session cookies remember your login so you don't have to re-enter your credentials every time you access ganda. Preference cookies store your language choice and notification settings.
We use analytics tools to understand how users navigate ganda. These tools track which games you view, how long you spend on the platform, and what features you use. This information helps us improve ganda's design and performance. Analytics data is aggregated and does not identify you personally.
Contact Us About Your Privacy on ganda
If you have questions about our privacy practices or want to request access to your data, contact our support team. We respond to privacy requests within a standard review window.
You can reach us through the in-app chat in ganda, email us using the contact form in your account menu, or call our phone line during support hours. Our team can answer questions about what data we hold, how we use it, and your rights as a ganda user.
Changes to This Privacy Notice
We may update our privacy practices as our ganda platform evolves or as regulations change. When we make material changes, we notify you via email or a banner on ganda. Your continued use of ganda after such changes means you accept the updated privacy notice.
This privacy notice was last updated in 2026 and reflects our current practices on ganda. If you have concerns about our data handling, contact our support team immediately.
We at ganda believe that transparent data practices build trust. Your personal information supports account management, regulatory compliance, and fraud prevention—not profit from data sales. We encrypt your sensitive data, limit our processors, and respect your right to access or delete your information anytime.